Terms of Service
Effective 2026-11-01
These terms cover the use of Susu Korean ("the Service"). By using the Service you agree to them.
1. What the Service does
The Service helps people preparing for the Korean naturalization interview read questions, answer them out loud, and see their answers scored.
The questions and passages are practice material built from publicly available sources and our own writing. They are not the questions used in the actual exam, and the real exam may differ.
The Service does not guarantee that you will pass the exam or be granted naturalization.
2. Your account
You can sign up with a Google, Kakao, or Apple account, or with an email address and password.
An account is for one person. Do not hand your account over to someone else or share it.
You may delete your account at any time. Deleting it also erases your practice history, and this cannot be undone.
3. What you agree not to do
Copy the questions, passages, or audio and post or sell them elsewhere.
Send large volumes of automated requests.
Use someone else's account, or work around the Service's technical limits.
We may restrict access without prior notice if you do these things.
In the community, do not post illegal or adult-business ads, scams, hate speech, or spam. Job and business posts appear only after admin approval. Posts that break the rules may be hidden or removed, and repeat offenses may suspend your community access.
There is no tolerance for objectionable content or abusive users. Harassment, hate speech, discrimination, sexual content, fraud and illegal promotion are never allowed, and whoever posts them may be suspended or have their account removed without notice.
Every post and comment has a report button, and you can block another user. Blocking hides that person's posts and comments from you immediately.
Reports are reviewed within 24 hours: the offending content is removed and the user who posted it is ejected.
4. Fees and payment
Studying in the app (the full set of naturalization interview questions, Hangul reading, mock exams, the anthem, TOPIK Korean study, and the community) is free, and ads are shown in the app to users who are not members. On the web, part of each study mode is open as a preview. Ads may also appear on the website.
With the Interview Membership (a 30-day pass), no ads are shown in the app and the full set of naturalization interview questions is also available on the web. The price is shown on the payment screen in the app and on the pricing page on the web, and includes VAT.
A pass is valid from the time of payment until the first midnight (Korea time) after 30 days have passed. It does not renew automatically; when it ends you return to the free plan without any further charge.
Payment is processed through the Apple App Store or Google Play and billed by that store. Cancellations and refunds follow each store's policy and process (Apple: reportaproblem.apple.com, Google: play.google.com/store/account/orderhistory).
The pass is digital content that is delivered immediately upon payment. Under Article 17(2) of the Act on Consumer Protection in Electronic Commerce, the right of withdrawal may be limited once you begin using the content; this is stated on the screen before payment.
If the content differs from what was displayed or advertised, or from the contract, you may withdraw under the same Act.
Price changes are announced in advance on the payment screen and the pricing page before they take effect. Passes already paid for keep their period and content.
If you delete your account, any remaining pass period lapses and is not refunded.
5. Changes and interruptions
What the Service offers may change. We announce significant changes on the site at least 7 days before they take effect.
When something cannot be announced in advance — an outage or urgent maintenance — we announce it afterwards.
6. Limits of responsibility
Scoring is reference material meant to help you practise. It may differ from how a real examiner judges the same answer.
We are not responsible for the outcome of your actual interview or for results you obtain using the Service.
Nothing here limits our responsibility for harm caused by our own intent or gross negligence.
7. Governing law and disputes
These terms are governed by the laws of the Republic of Korea.
Write to 1onestepenglish@gmail.com with questions. We will try to settle any dispute by discussion first; if that fails, it goes to the court designated by Korean civil procedure law.